Carrie Bridal Shoes- by Lilly
All UK mainland deliveries are FREE!
Delivery will take up to 7 working days, and we will keep in touch with you about the status of your delivery by email or text!
If you live on a Scottish Island, Jersey, Guernsey, Isle of Man, Isles of Scilly, Isle of Wight or Northern/Southern Ireland there can sometimes be an additional delivery charge depending on the size of your order, and therefore the size and weight of the package we are sending out to you.
We try not to charge extra for this whereever we can which is why we don't include a standard extra charge for these areas at the checkout. If this applies we will get in touch with you once we have recieved your order to discuss the additional charge. If you are unhappy with the additional charge - we would then of course refund you in full.
Our returns process is simple, if it doesn’t fit or isn't right - you can return your item/s to us for a full refund.
Drop us an email and let us know you are sending it back and we will give you the return address, put your name and address in the parcel so you know its your order when you send it back and post/ courier it to us!
All we ask is that you package the goods well and return them to us in brand new, resalable condition.